Remote operations support

The work that runs your business, off your plate.

Recruiting, marketing, and admin — handled in the background by one reliable partner, so you can spend your day on the parts only you can do.

Fully remote · No overhead · Month-to-month
Recruiting Marketing Transit Inbox Admin Projects Your business
What I do

Transit expertise at the core — plus the support that keeps you running

Transit and rail consulting is the specialty. Around it, a set of operations services that take the everyday load off your team.

Flagship specialty

Transit & rail consulting

Where I go deep. I help transit agencies, contractors, and rail projects navigate safety oversight and regulatory compliance — the work that keeps projects moving and audits clean, drawing on hands-on experience across rail and light-rail programs.

Safety oversight FTA & state compliance Safety certification Hazard & risk analysis Grade-crossing reviews Audit support
01

Recruiting & hiring

Sourcing, screening, scheduling interviews, reference checks, and onboarding paperwork — so roles get filled without eating your calendar.

02

Marketing & content

Email campaigns, newsletters, social posts, and light copywriting kept on a steady schedule instead of "whenever there's time."

03

Admin & operations

Inbox and calendar management, data entry, CRM upkeep, and documented SOPs that keep the day-to-day from slipping.

04

Customer support

First-line email and ticket responses handled in your voice, with anything tricky flagged straight to you.

05

Project coordination

Keeping vendors, deadlines, and teammates moving — the follow-ups and check-ins that make projects actually land.

How it works

Three steps to getting your time back

No long onboarding, no software to learn. We start small and prove it works.

STEP 01

Map

A 30-minute call to find what's eating your week — the recurring tasks, the dropped balls, the things you keep meaning to get to.

STEP 02

Build

I set up the process, tools, and templates to handle it, and document exactly how it runs so nothing depends on memory.

STEP 03

Run

It runs in the background. You get short status updates and a clear point of contact — not another to-do list.

Why work with me

A right hand, without the headcount.

  • Hire by the task, not the salary. No benefits, no payroll, no desk — just the work, done.
  • One point of contact who learns your business, instead of a rotating cast of freelancers.
  • Month-to-month. Scale up when you're busy, dial back when you're not.
  • Everything documented, so the work belongs to your business — not locked in my head.
Get in touch

Tell me what you'd hand off first.

Send a note and I'll reply within one business day with a few questions and whether I'm the right fit. No pitch, no pressure.

@pankratz@pursuitconsultinggroup.com
Replies within 1 business day
Remote · available across US time zones